March 4, 2012- The merger between United Airlines and Continental Airlines took another big step to a seamless completion on Saturday. The Continental name was officially grounded and will not be seen or heard of again.
The two airlines introduced a new reservation system on Saturday. The new United Airlines computer system saw a few glitches. At some airports throughout the country, some air passengers reported problems with long lines and hold ups at check-in kiosks.
Rahsaam Johnson, a spokesman for United said, “The conversion from one system to another involves the moving of all reservations and re-establishing a multitude of communications links.” He added, “By far, the majority of this has been seamless and as problems occur we are resolving them.”
Late Saturday, the airline said the majority of its flights were leaving within a half hour of their originally scheduled departure time. In the past, other airlines that have merged, have done similar system conversions and ran into problems of major proportions for their passengers. United passengers experienced some of those problems but not to any great extent.
In 2010, Continental and United merged but since then have been integrating their computer systems. The disappearance of Continental’s name and the computer system transfer are two of the most substantial changes that their passengers could notice.