April 26, 2012- A veteran who was diagnosed with terminal cancer purchased a ticket prior to being diagnosed with cancer. After finding out about his cancer, the veteran requested that Spirit Airlines refund his ticket since he could not fly. The airline refused to issue any refund to him.
Jerry Meekins, the veteran, purchased the Spirit Airline ticket in order to fly to New Jersey to visit his daughter. Meekins said that two weeks after he bought the ticket, he found out from his doctors that he had terminal cancer. The veteran of the Vietnam War said he was advised by his doctors to not fly.
However, when he issued a request to Spirit Airlines to refund the price of the ticket, the airline refused. Spirit issued a statement regarding the incident that read, “All reservations at Spirit are non-refundable, meaning we do not issue refunds and we will not be issuing a refund for Mr. Meekins.”
The low-cost airline also said that there was a low-cost insurance they offer that will cover a number of unexpected issues that might take place. The airline said bending the policy for just one person would not be fair to everyone else.
On Tuesday, Meekins was outside the Tampa International Airport with protest signs that expressed his anger with the airline. Meekins said his goal was to have the airline change the policy of no refunds for anyone.